Legal

Terms of Service

Version dated May 25, 2026

1. Introduction and acceptance

1.1 Welcome to Cifratar.ai!

Thank you for your interest in Cifratar.ai (the "Project"). The Project is a product and/or service of GAMEGEARS LTD ("GAMEGEARS," "we," "us," or "our"), intended to provide a web-based AI influencer network, virtual character catalogue, request-based advertising service, character application flow, and related campaign production services (the "Services").

PLEASE READ CAREFULLY BEFORE USING THE PROJECT OR ANY RELATED SERVICES. YOUR USE OF THE PROJECT AND ANY SERVICES PROVIDED THROUGH THE PROJECT IS SUBJECT TO THESE TERMS. YOU AGREE TO BE BOUND BY THE TERMS PRESENTED BELOW. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE PROJECT IN ANY WAY OR FOR ANY PURPOSE WHATSOEVER.

The Project and the Services may be made available through the Cifratar.ai website, public catalogue, request forms, character application forms, advertising request flows, campaign proposal process, managed character accounts, customer support channels, and any other features, content, integrations, or environments that we make available from time to time. Unless we expressly state otherwise, references in these Terms to the "Project" and the "Services" include all such versions, channels, and related functionality.

The current public version of the Project is web-based only. We do not currently operate native iOS or Android applications under the Cifratar brand. If we later release mobile applications, self-service product features, user accounts, in-product payments, authentication flows, or additional service environments, those features may be subject to these Terms, updated Terms, additional terms, and additional privacy or cookie notices.

1.2 Legal capacity, business capacity and age requirements

Age Restriction: You must be at least 18 years old and have legal capacity to use the Project, submit requests, apply to become a character, approve campaign materials, or enter into a Proposal. The Project is not directed to children and is not intended for individuals under 18.
Business and Professional Use: The Project is intended primarily for advertisers, agencies, creators, talent, partners, businesses, and other professional users. By submitting an advertising request, applying to become a character, or accepting a Proposal, you represent that you are acting in a business or professional capacity, unless we expressly agree otherwise in writing.
Authority: If you access the Project or accept these Terms on behalf of a company, brand, agency, talent, creator, organization, or other entity, you represent that you are authorized to bind that entity, provide the relevant materials, approve the relevant campaign, and grant the rights required under these Terms and any Proposal.
Legal Eligibility and Sanctions: You represent and warrant that you are not located in, ordinarily resident in, incorporated in, controlled from, or acting for a sanctioned territory, sanctioned person, embargoed country, restricted party, or other person or territory where use of the Project, contracting, payment, campaign delivery, account operation, content generation, or publication would be prohibited by applicable sanctions, export control, trade restriction, anti-money laundering, anti-bribery, anti-corruption, platform, or other mandatory laws.
Worldwide Availability: The Project may be accessed worldwide, including by users, advertisers, talent, and visitors in Latin America, the United States, the European Union, Mexico, Indonesia, Vietnam, the Philippines, and other regions where the Project is lawfully available. Availability in a territory does not mean that every campaign, product category, payment method, character, platform, feature, or content format is lawful or available in that territory.
Third-Party Platforms: If campaign content or managed character accounts are created, published, hosted, or administered through a third-party platform, including YouTube, TikTok, Instagram, Facebook, Meta, Telegram, X/Twitter, or another social network or publisher, you must comply with the applicable platform terms, advertising policies, community standards, technical rules, data practices, and content restrictions, in addition to these Terms.
Public or Shared Devices: If you access the web-based Project from a shared, public, or untrusted device, you are responsible for closing browser sessions, clearing stored form data where appropriate, avoiding unauthorized access, and protecting any login, account, social-platform, or campaign approval information made available to you.

1.3 Privacy Policy and Cookie Policy

Your privacy is important to us. Our current Privacy Policy explains how we collect, process, store, share, transfer, protect, and delete personal data in connection with the Project. Our Cookie Policy explains how cookies, local storage, analytics technologies, session-recording technologies, consent tools, and similar browser-side technologies may be used on the web-based Project. By using the Project, you acknowledge the practices described in those documents, which are incorporated into these Terms by reference where applicable.

1.4 Updates to Terms

We reserve the right to modify these Terms at any time. We will post updated versions of the Terms at or near the same link or location where you originally accessed them or otherwise make them available by reasonable means. Continued use of the Project after the updated Terms are posted constitutes your acceptance of those changes. If you do not agree to updated Terms, you must stop using the Project and any related Services.

2. The Project and Services

2.1 Nature of the Project

Cifratar is an AI influencer network and request-based advertising service. The public Project allows visitors to browse AI-generated virtual characters, review indicative audience and engagement information, submit advertising requests, and submit applications to become a character or to create a digital double / AI avatar.

The Project uses automated artificial intelligence systems, synthetic media, creative production workflows, human review, campaign approval workflows, and third-party platforms to create, prepare, review, publish, report on, or administer sponsored content. The Project is not a social network, talent agency, regulated advertising broker, regulated financial service, medical service, legal service, or human expert endorsement service.

2.2 Current public Site and request-based model

The current public Site is request-based. It does not, by itself, create a general self-service user account, process card payments, grant access to a paid dashboard, guarantee any campaign, guarantee publication, guarantee availability of any character, or guarantee that an advertising request will be accepted. Campaign services are provided only after we issue, and you accept, a proposal, insertion order, statement of work, invoice, email confirmation, or other written commercial arrangement (a "Proposal").

Marketing statements on the Site, including indicative turnaround periods such as "48 hours", are operational targets and examples only. They are not binding service-level commitments, do not guarantee delivery at a specific time, and may be affected by advertiser approvals, rights clearance, product substantiation, legal review, talent availability, platform moderation, sanctions review, technical issues, payment status, or force majeure events, unless a binding commitment is expressly included in an accepted Proposal.

2.3 Campaign Proposals

A Proposal may specify the selected character, platforms, content format, fee, payment terms, publication window, review process, approval deadline, disclosure labels, usage scope, territory, duration, reporting, cancellation terms, revision rounds, or other campaign parameters. If a Proposal conflicts with these Terms, the Proposal controls only for the specific campaign and only to the extent of the express conflict.

Submitting a request does not create any obligation for us to respond, accept, price, approve, schedule, produce, publish, or maintain any campaign. We may reject or stop any request or campaign where we believe it creates legal, regulatory, sanctions, consumer-protection, platform, intellectual-property, publicity, privacy, safety, reputational, technical, or operational risk.

2.4 Future product features

We may release additional product features, including accounts, authentication, payments, hosted checkout, in-product AI generation, persistent storage, project dashboards, character management tools, API access, or other self-service functions. Those features may involve additional processors, cookies, payment providers, authentication providers, AI providers, user interfaces, usage rules, deletion flows, and privacy disclosures. If such features launch, we may update these Terms, the Privacy Policy, the Cookie Policy, or present additional terms.

3. Intellectual property rights

3.1 Ownership of the Project and Services

All intellectual property rights in or related to the Project and the Services are owned by or licensed to GAMEGEARS, its affiliates, licensors, talent, contractors, service providers, or other applicable rights holders. This includes the Site, the Cifratar brand, the character catalogue, user interface, software, code, databases, visual materials, character names, character handles, character accounts, avatars, faces, bodies, voices, mannerisms, gestures, fictional biographies, storylines, scenes, scripts, captions, account assets, templates, prompts, system instructions, workflows, production methods, moderation rules, campaign formats, analytics, know-how, trade secrets, and all related intellectual property.

Your use of the Project does not transfer or grant you any ownership interest, exclusive right, assignment, title, implied license, right of control, or right to use the Project assets except for the limited rights expressly granted in these Terms or in an accepted Proposal. Paying a fee, approving a campaign, submitting a brief, appearing in a Proposal, receiving reporting, or interacting with a Cifratar character does not grant ownership of any Cifratar character, character account, audience, profile, persona, synthetic voice, synthetic likeness, prompt, workflow, template, model configuration, or underlying technology.

3.2 Limited Site access license

Subject to your strict compliance with these Terms and our policies, GAMEGEARS grants you a non-exclusive, non-transferable, non-sublicensable, revocable, limited right to access and use the public Site solely for lawful informational, advertising-request, character-application, and related business purposes. This license applies only to the Site and does not restrict or expand rights in Brand Materials, campaign deliverables, final approved campaign content, or separate materials governed by a Proposal.

3.3 Restrictions

Except as expressly permitted by these Terms or an accepted Proposal, you must not, directly or indirectly:

copy, reproduce, distribute, scrape, crawl, harvest, download, extract, monitor, frame, mirror, or systematically collect data from the Site, character catalogue, public profiles, metadata, or campaign examples;
reverse engineer, disassemble, decompile, translate, derive, infer, or attempt to discover source code, models, model configurations, prompts, prompt libraries, system messages, workflows, ranking logic, generation pipelines, safety rules, moderation rules, trade secrets, or other non-public components of the Project;
use the Site, characters, profiles, prompts, outputs, campaign examples, metadata, public accounts, or published content to train, fine-tune, benchmark, evaluate, imitate, clone, or operate a competing AI character, AI influencer, synthetic media, advertising, creator, or persona-management service;
bypass, disable, interfere with, or attempt to circumvent access controls, rate limits, disclosure labels, metadata, watermarks, security features, moderation tools, consent tools, or technical restrictions;
register, use, copy, imitate, tokenize, mint, sell, lease, sublicense, merchandise, or commercially exploit any Cifratar character, name, handle, image, voice, likeness, character account, or campaign material outside the express scope of an accepted Proposal;
remove, obscure, alter, crop out, strip, mislabel, contradict, or tamper with proprietary notices, copyright notices, trademark notices, advertising disclosures, AI-origin disclosures, sponsorship labels, metadata, watermarks, or other transparency indicators;
submit false, misleading, abusive, automated, infringing, unlawful, politically sensitive, sanctioned, or otherwise prohibited requests; or
use the Project in any manner that exposes GAMEGEARS, Cifratar, its affiliates, talent, characters, partners, platforms, users, or the public to legal, regulatory, reputational, safety, security, or operational risk.

3.4 Brand Materials

You retain ownership of logos, trademarks, product images, product descriptions, URLs, scripts, creative briefs, campaign instructions, claims, disclaimers, legal notices, and other materials you provide to us (the "Brand Materials"). You grant GAMEGEARS, its affiliates, contractors, service providers, platforms, characters, and vendors a worldwide, non-exclusive, royalty-free license to host, store, reproduce, adapt, format, process, display, transmit, generate, edit, review, approve, publish, distribute, report on, and otherwise use Brand Materials solely to evaluate, prepare, perform, administer, evidence, enforce, and report on the requested campaign or related Proposal.

You represent and warrant that you own or have obtained all rights, permissions, licenses, consents, approvals, substantiation, clearances, and legal bases required for us and our service providers to process and use the Brand Materials, campaign instructions, third-party data, testimonials, product claims, comparative claims, music, footage, images, voices, likenesses, names, scripts, and legal disclaimers in the manner contemplated by the Proposal.

Unless you expressly opt in through a separate written agreement or consent mechanism, we do not use Brand Materials to train or fine-tune AI models or Cifratar characters. This does not prevent us from using campaign records, approvals, non-identifying operational data, legal review notes, safety flags, quality feedback, or aggregated information to administer the campaign, maintain records, improve production workflows, comply with law, enforce agreements, and protect rights.

3.5 Campaign materials and limited use rights

Campaign materials created, generated, selected, edited, arranged, published, or administered by or for Cifratar remain owned or controlled by GAMEGEARS, its affiliates, licensors, talent, contractors, or other applicable rights holders, subject to your rights in your Brand Materials and subject to any rights expressly granted in an accepted Proposal.

If a Proposal grants you a right to use final approved campaign deliverables, that right is limited, non-exclusive, non-transferable, non-sublicensable, revocable where legally necessary, and restricted to the campaign, platforms, territories, formats, duration, and purposes expressly stated in the Proposal. No right is granted for unrelated advertising, resale, merchandising, political use, synthetic-media training, avatar cloning, creation of derivative characters, use in another campaign, use in another territory, use after expiry, or use outside the approved campaign scope.

3.6 AI-generated content and IP uncertainty

You acknowledge that AI-generated or AI-assisted content may not be protectable by copyright, trademark, design right, publicity right, or other intellectual-property law in some jurisdictions, and may be similar or identical to content generated for other users, already existing content, stock concepts, public-domain material, third-party material, or material produced by automated systems outside our control.

We do not represent, warrant, or guarantee that any AI-generated content, character output, campaign concept, caption, script, image, audio, video, slogan, title, voice, likeness, format, account presentation, or other material is unique, registrable, protectable, non-infringing, free from third-party claims, suitable for your intended use, or available for exclusive use.

3.7 Trademarks, names, and false association

"Cifratar," "GAMEGEARS," Cifratar character names, handles, account names, logos, service marks, trade dress, and related identifiers may not be copied, imitated, registered, used as keywords, used in domain names, used in social-media handles, used in metadata, used in prompts, or otherwise exploited without our prior written permission.

You must not state or imply that GAMEGEARS, Cifratar, any Cifratar character, any real person, talent, founder, employee, contractor, affiliate, partner, platform, or public figure has endorsed, approved, tested, used, invested in, sponsored, recommended, certified, or guaranteed your product or service except to the extent expressly and accurately reflected in the final approved campaign content and required disclosures.

4. AI characters, persona rights and AI disclosures

4.1 Mandatory AI character disclosure

IMPORTANT: CIFRATAR CHARACTERS ARE AI-GENERATED VIRTUAL ENTITIES. THEY ARE NOT NATURAL PERSONS. THEY DO NOT HAVE CONSCIOUSNESS, PERSONAL BELIEFS, HUMAN EMOTIONS, PROFESSIONAL QUALIFICATIONS, PERSONAL EXPERIENCE, LEGAL CAPACITY, OR INDEPENDENT JUDGMENT.

A Cifratar character's face, body, voice, manner of speaking, gestures, biography, preferences, memories, opinions, statements, replies, reviews, recommendations, and endorsements are generated, synthesized, scripted, selected, edited, simulated, or otherwise produced by automated AI systems, synthetic-media technologies, creative production workflows, and campaign review processes. Any first-person wording, emotional expression, story, preference, experience, review, or recommendation attributed to a Cifratar character is part of a fictionalized AI persona and must be understood as AI-generated or AI-assisted content.

4.2 No human speech, opinion, advice or endorsement

Unless a separate written agreement expressly states otherwise, no statement made by, through, or in the name of a Cifratar character is the speech, opinion, belief, advice, testimony, independent review, recommendation, or personal endorsement of any real person, including any founder, employee, contractor, influencer, talent, celebrity, historical figure, creator, or other individual.

Any words that a Cifratar character appears to say, write, sing, narrate, recommend, review, approve, dislike, compare, or claim are generated or assembled for creative, entertainment, informational, or advertising purposes. They must not be interpreted as a real person having spoken those words, used a product, tested a service, visited a place, formed an opinion, made a promise, given consent, made a factual certification, or provided professional advice.

A Cifratar character cannot bind GAMEGEARS or any real person, enter into contracts, give legal consent, make warranties, approve regulated claims, provide medical, legal, financial, investment, tax, political, electoral, military, safety, or other professional advice, or make any statement that should be relied upon as a human expert opinion.

4.3 Sponsored and simulated nature of campaign content

Campaign content produced for or by Cifratar is commercial, sponsored, branded, or advertising content when it is prepared in response to an advertiser request or Proposal. It may be presented in a native, social-media, influencer-style, storytelling, review-style, interview-style, commentary-style, first-person, user-generated-content-style, or lifestyle format, but it remains sponsored or campaign-related content.

No Cifratar character should be understood as an independent journalist, independent consumer, independent reviewer, neutral expert, organic fan, real user of a product, real customer, real member of the public, or a real person spontaneously expressing a personal opinion. Any apparent product experience, lifestyle preference, taste, expertise, biography, memory, or personal story may be fictional, simulated, synthetic, campaign-directed, or edited unless expressly and accurately disclosed otherwise.

4.4 Real-person likeness, talent and persona rights

Where a Cifratar character is based on, inspired by, trained on, derived from, or associated with a real person, any commercial use of that person's name, image, likeness, voice, biography, performance, signature, social-media identity, personal story, persona, or other personality rights requires a separate signed Talent / Persona / Likeness Agreement or equivalent written consent. Such agreement is a mandatory condition for any commercial use of real-person persona rights unless we expressly state otherwise in writing.

No advertiser, agency, user, visitor, or third party receives any right to use a real person's name, image, likeness, voice, biography, persona, reputation, endorsement, or publicity rights merely because a Cifratar character appears on the Site, appears in the catalogue, appears in a campaign, appears in a Proposal, or is referenced in communications.

Unless expressly disclosed and agreed in writing, the real person, talent, or reference person associated with a character is not the speaker of the generated content, is not the author of the generated content, is not necessarily the operator of the character account, and has not necessarily tested, used, approved, endorsed, or recommended the advertiser's product or service.

4.5 AI Act position and transparency measures

GAMEGEARS LTD acts as a provider of an AI system within the meaning of Article 3(3) of Regulation (EU) 2024/1689 (the AI Act) with respect to Cifratar AI characters and related AI-generated character content made available under the Cifratar brand.

Starting from the version date of these Terms, and subject to technical feasibility, platform functionality, and applicable law, we deploy machine-readable AI-content markers for synthetic audio, image, video, and text content generated or manipulated by Cifratar systems in accordance with Article 50(2) of the AI Act. We may also use visible disclosures, labels, captions, hashtags, watermarks, metadata, platform labels, or other transparency notices such as "AI-generated," "virtual character," "AI character," "synthetic media," "#ad," "#sponsored," "paid partnership," or equivalent wording.

The presence, absence, format, wording, placement, readability, persistence, or technical detectability of any marker or disclosure may depend on the content format, the third-party platform used, platform compression, re-uploading, screenshots, reposts, editing, transcoding, APIs, device settings, and other technical factors outside our control. We do not warrant that third-party platforms will preserve, display, read, index, interpret, or maintain AI-origin metadata, watermarks, labels, or advertising disclosures.

4.6 No removal or circumvention of disclosures

You must not remove, obscure, crop out, edit out, suppress, strip, alter, hide, mislabel, contradict, or tamper with any AI-origin marker, machine-readable marker, watermark, metadata, caption, advertising disclosure, sponsorship disclosure, character disclosure, platform label, or other transparency notice included in or associated with Cifratar content.

If you repost, embed, share, adapt, screenshot, quote, translate, resize, crop, edit, distribute, advertise, or otherwise reuse Cifratar content, you are responsible for preserving all AI-origin and advertising disclosures and, where necessary, adding equivalent disclosures that are clear, prominent, unavoidable, and compliant with applicable law and platform rules.

4.7 No deceptive impersonation, deepfake misuse or false persona claims

You may not use Cifratar characters or Cifratar content to impersonate any real person, falsely suggest that a real person said or did something, fabricate consent, fabricate evidence, mislead users about the origin of content, create unauthorized deepfakes, simulate a public figure or private person without rights, or deceive viewers about whether they are viewing AI-generated or AI-assisted content.

You may not use a Cifratar character, character account, character voice, character image, campaign deliverable, or managed social account to create political advertising, election messaging, issue advocacy that is regulated as political advertising, military or paramilitary messaging, armed-conflict messaging, sanctions-prohibited content, or any content that endorses or condemns a belligerent party in an armed conflict. We may refuse, suspend, remove, de-monetize, restrict, report, or request takedown of such content without liability to the fullest extent permitted by law.

4.8 Accuracy, reliability and no reliance

AI-generated content may be inaccurate, outdated, incomplete, misleading, biased, unsafe, non-compliant, unsuitable for a particular audience, or inconsistent with the intended character persona. Character content may contain fictional statements, simulated opinions, hallucinated facts, exaggerated claims, or creative expressions that should not be relied upon without independent verification.

You are solely responsible for reviewing, validating, substantiating, approving, and legally clearing any campaign content before use, publication, distribution, reliance, or re-use. Your approval of campaign content means that you have reviewed the content and confirm that the content, claims, disclosures, required warnings, and intended use are lawful and appropriate for your product, service, industry, audience, territory, and platform.

4.9 Character availability and continuity

We do not guarantee that any Cifratar character, persona, voice, image, audience, platform account, style, biography, availability, publication window, performance metric, disclosure format, or account handle will remain unchanged, available, exclusive, continuous, or suitable for any future campaign. We may modify, replace, retire, suspend, rename, redesign, re-voice, re-label, deprecate, or remove any character or content where reasonably necessary for legal, regulatory, platform, talent, safety, reputational, security, technical, or operational reasons.

5. Advertiser requests, Brand Materials and campaign conduct

5.1 Requests and Proposals

Submitting a request does not guarantee acceptance, pricing, availability, publication, campaign timing, specific reach, engagement, conversions, sales, exclusivity, audience growth, content format, character availability, or any other campaign outcome. We may accept, reject, request changes to, delay, suspend, or decline any request at our discretion.

5.2 Review, approval and publication

Unless otherwise stated in a Proposal, draft campaign materials may be provided for your review before publication. You are responsible for reviewing materials, verifying claims, confirming legal compliance, verifying product availability, checking disclosures, confirming territory restrictions, and raising objections before approval. Once content is approved, scheduled, published, indexed, screenshotted, reposted, embedded, or distributed by a third-party platform or third party, changes may be impossible or subject to additional fees, platform limitations, moderator action, or third-party approvals.

5.3 Advertiser warranties

You are solely responsible for Brand Materials, product claims, legal substantiation, regulatory approvals, required disclaimers, target audience restrictions, platform compliance, media clearance, prize or promotion rules, payment terms, pricing claims, comparative claims, environmental claims, health claims, financial claims, testimonials, offers, calls to action, and compliance with laws applicable to your product, service, industry, territory, audience, and campaign.

5.4 Restricted categories and prohibited campaigns

You must not request, submit, approve, fund, publish, or reuse campaign content that:

is unlawful, misleading, fraudulent, defamatory, infringing, deceptive, unfair, unsubstantiated, or likely to confuse viewers about the AI-generated, sponsored, or simulated nature of the content;
violates privacy, publicity, personality, copyright, trademark, consumer protection, competition, advertising, platform, sanctions, export-control, anti-money-laundering, anti-bribery, or anti-corruption rules;
promotes hatred, harassment, violence, terrorism, extremism, self-harm, exploitation, illegal activity, malware, doxxing, evasion of platform rules, or unsafe behavior;
targets minors unlawfully or involves child sexual abuse material, exploitation, sexual content involving minors, or use of a minor's likeness or voice without all required parental, guardian, platform, advertising, and legal clearances;
contains regulated product claims without required approvals or disclaimers, including for healthcare, medical devices, pharmaceuticals, financial services, investment, gambling, alcohol, tobacco, nicotine, drugs, supplements, cryptoassets, weapons, or other restricted categories;
constitutes political advertising, election messaging, issue advocacy regulated as political advertising, military or paramilitary messaging, armed-conflict messaging, or content endorsing or condemning a belligerent party in an armed conflict;
is prohibited under EU, UK, US, UN, Cyprus, or other applicable sanctions, export control, trade restriction, anti-money-laundering, anti-bribery, or anti-corruption regimes; or
creates legal, regulatory, reputational, operational, safety, security, or platform risk for Cifratar, GAMEGEARS, its affiliates, characters, talent, partners, users, platforms, or the public.

5.5 Metrics and reporting

Any audience size, engagement rate, impressions, reach, views, clicks, conversions, follower counts, or similar metrics shown on the Site or in a Proposal are estimates, historical data, sampling, projections, or platform-reported figures. We do not guarantee any specific result, reach, engagement, conversion, sales, account growth, return on advertising spend, algorithmic treatment, ranking, search visibility, or continued availability of reporting unless expressly stated in a Proposal.

6. Character applications, digital doubles and managed social accounts

6.1 Character applications

The Site may allow individuals, creators, talent, partners, or representatives to apply to become a Cifratar character or to create a digital double / AI avatar. Submission of an application does not guarantee acceptance, publication, compensation, account creation, commercial use, or continued operation of any character.

You must provide accurate information and have all rights necessary to submit any materials, including photos, videos, voice samples, biographies, social handles, performance materials, personal story elements, persona materials, and other information. You must not submit materials of another person unless you have all rights, consents, authorizations, and legal bases required for the intended processing and use.

6.2 Talent / Persona / Likeness Agreement

Any commercial use of an applicant's or talent's name, image, likeness, voice, biography, social-media identity, personal story, performance, signature, persona, or other personality rights requires a separate signed Talent / Persona / Likeness Agreement or equivalent written consent. That separate agreement is a mandatory condition for any commercial use of real-person persona rights, creation of a digital double, publication of AI-avatar content, or operation of managed social accounts based on a real person.

6.3 Managed social accounts

If a person is accepted to create a Cifratar digital double or AI character, we may create, configure, manage, publish to, administer, modify, deactivate, delete, or request closure of social-media accounts, channels, handles, profiles, or pages associated with that character, subject to the relevant Talent / Persona / Likeness Agreement, platform rules, campaign requirements, and applicable law. Such accounts may include YouTube, TikTok, Instagram, Facebook / Meta, Telegram, X / Twitter, or other platforms used for character publication or account operation.

Managed social accounts may contain AI-generated character content, profile information, avatars, biographies, names, handles, publication history, analytics, comments, campaign materials, advertising disclosures, AI-origin disclosures, and platform moderation history. Platform terms, moderation rules, ranking systems, retention rules, appeals processes, and deletion procedures are controlled by the relevant platform, not by us.

6.4 Deletion or deactivation of digital doubles and managed accounts

A person whose digital double or AI character is managed by Cifratar may submit a verified deletion or deactivation request. Following verification, we will take reasonable steps to delete or disable the relevant character profile, persona materials, voice samples, photos, videos, likeness materials, unpublished generated materials, account/channel administration records, and active production records under our control, unless retention is required or permitted for legal, accounting, tax, security, audit, rights-clearance, dispute, evidence-preservation, sanctions, platform, or compliance purposes.

Where applicable, we may submit deletion, takedown, deactivation, or account-closure requests to third-party platforms on which we created or managed the relevant character account or content, including YouTube, TikTok, Instagram, Facebook / Meta, and other applicable social platforms. Such platforms act under their own terms, privacy notices, moderation policies, retention rules, and technical procedures, and we cannot guarantee the timing or scope of deletion by those platforms.

Generated videos and related production files may remain temporarily in Reteller production database, storage, backup systems, disaster-recovery copies, logs, or other internal or affiliated infrastructure after deletion from active systems. Backup deletion may be handled through a manual or scheduled backup lifecycle, and backup copies are not used for ordinary production, publication, or new campaign creation after deletion from active systems.

7. Third-party platforms and services

The Project may link to or rely on third-party websites, platforms, social networks, analytics tools, hosting providers, error-monitoring tools, AI providers, publishers, payment providers, production vendors, cloud systems, internal or affiliated production systems, and other services ("Third-Party Services"). We do not control Third-Party Services and are not responsible for their availability, accuracy, security, moderation, ranking, reporting, content policies, retention rules, data practices, or compliance except to the extent required by applicable law.

Campaign content and managed character accounts may be published through third-party platforms such as Instagram, Facebook, Meta, TikTok, YouTube, Telegram, X/Twitter, or other channels. You and we must comply with applicable platform terms and advertising policies. Platform availability, moderation, reach, reporting, labels, indexing, account actions, appeals, and retention are outside our control.

Third-party social platforms generally act as independent controllers for personal data processed through their services. Their own terms, privacy notices, community standards, advertising rules, and technical processes apply. If we submit a deletion, takedown, restriction, or account-closure request to a platform, the platform may independently decide how and when to process it.

8. Fees, payment, cancellation and refunds

8.1 Fees and payment

Fees, payment deadlines, taxes, invoicing details, deliverables, cancellation rights, publication windows, and other commercial terms will be set out in the applicable Proposal, invoice, insertion order, or other written arrangement. Unless a Proposal states otherwise, all fees are exclusive of taxes, duties, levies, payment charges, bank fees, and similar governmental or third-party charges, which are your responsibility where applicable.

For the current public request-based model, payments may be handled through invoice, bank transfer, or another method specified in the Proposal. If we introduce card payments, hosted checkout, credits, tokens, subscriptions, or a payment processor in a product version, additional payment terms and privacy disclosures may apply.

8.2 Cancellation, changes and refunds

Cancellation, rescheduling, revision rounds, refunds, make-goods, and credits are governed by the applicable Proposal. If the Proposal does not address an issue, we may determine a reasonable approach based on campaign stage, work already performed, AI or production resources consumed, third-party costs incurred, talent or platform commitments, rights-clearance status, and platform constraints.

Amounts paid for work already performed, production costs, third-party costs, approved content, published content, reserved media, rights-clearance work, or platform-related costs are generally non-refundable unless the applicable Proposal or mandatory law requires otherwise. If a payment is reversed, refunded, charged back, disputed, found fraudulent, or otherwise cancelled, we may suspend campaign work, publication, reporting, access to deliverables, or future services, subject to applicable law and the Proposal.

9. Copyright complaints, takedowns and abuse reports

We respect intellectual property rights and may remove, restrict, disable, de-index, report, preserve, or request takedown of content that we believe may infringe rights, violate these Terms, omit required disclosures, misuse a real person's persona, create legal risk, or violate platform rules.

Copyright or intellectual-property takedown requests should be sent to support@cifratar.ai with the subject line "Copyright Complaint / Takedown Request". Your notice should include: (a) identification of the copyrighted work or right allegedly infringed; (b) identification of the allegedly infringing material and its location; (c) your contact details; (d) a statement of good-faith belief that the use is not authorized; (e) a statement that the information in the notice is accurate and that you are authorized to act; and (f) your physical or electronic signature.

If you believe content involves abuse, impersonation, unauthorized likeness use, unlawful content, political or armed-conflict messaging, sanctions issues, privacy violations, doxxing, unsafe content, child safety issues, missing AI disclosures, missing advertising disclosures, or other safety concerns, report it to support@cifratar.ai. We may remove, restrict, preserve, disclose, or report content where necessary to investigate complaints, comply with law, enforce these Terms, protect rights and safety, or cooperate with platforms or authorities.

10. Suspension, refusal and termination

We may refuse a request, suspend access, remove content, cancel a campaign, withhold publication, terminate a Proposal, disable a character, pause a managed account, request platform action, or take other reasonable measures if we believe there is legal, regulatory, sanctions, platform, intellectual-property, privacy, publicity, consumer-protection, political, armed-conflict, safety, security, reputational, or operational risk.

We do not have a general obligation to monitor all requests, Brand Materials, character applications, managed accounts, or published content. Any review, moderation, refusal, reporting, restriction, takedown request, or enforcement action is discretionary and does not create a duty to review, screen, approve, or remove specific content.

Termination, deletion, withdrawal of consent, expiration of a talent agreement, platform action, or loss of rights may affect campaign availability, character continuity, managed social accounts, historical content, reporting, approved materials, and future publication. You are responsible for saving copies of materials that you are entitled to keep before deletion or termination, subject to these Terms and the applicable Proposal.

11. Indemnification

To the fullest extent permitted by applicable law, you will indemnify, defend, and hold harmless GAMEGEARS, its affiliates, and each of their respective officers, directors, employees, contractors, agents, partners, characters, licensors, talent, and service providers from and against any claims, damages, losses, liabilities, fines, penalties, costs, and expenses, including reasonable attorneys' fees, arising out of or related to:

your access to or use of the Project or Services;
your Brand Materials, requests, approvals, instructions, products, services, claims, campaigns, or intended use of deliverables;
your character application, talent materials, likeness materials, voice samples, photos, videos, personal story materials, or digital-double request;
your breach of these Terms, a Proposal, a platform rule, a talent/persona/likeness agreement, or any applicable policy;
your violation, misappropriation, or infringement of any rights of another, including intellectual property, privacy, publicity, personality, consumer, or platform rights;
your violation of advertising, platform, sanctions, export control, consumer protection, data protection, anti-bribery, anti-corruption, or other applicable laws; or
your conduct in connection with the Project, a campaign, a managed account, or a third-party platform.

12. Disclaimer of warranties

THE PROJECT AND SERVICES ARE PROVIDED SOLELY AS AN AI-ENABLED, REQUEST-BASED ADVERTISING, CHARACTER, DIGITAL-DOUBLE, AND SYNTHETIC-MEDIA SERVICE. WE DO NOT GUARANTEE CAMPAIGN ACCEPTANCE, PUBLICATION, REACH, ENGAGEMENT, CONVERSIONS, SALES, AUDIENCE GROWTH, PLATFORM AVAILABILITY, ACCOUNT CONTINUITY, CHARACTER CONTINUITY, DELETION TIMING BY THIRD-PARTY PLATFORMS, OR ANY PARTICULAR BUSINESS RESULT.

THE PROJECT, SITE, CHARACTER INFORMATION, CAMPAIGN MATERIALS, MANAGED ACCOUNTS, REPORTING, AND ANY OUTPUTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, SECURITY, OR SUITABILITY.

WE DO NOT WARRANT THAT THE PROJECT WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, FREE OF HARMFUL COMPONENTS, OR THAT AI-GENERATED, CHARACTER-RELATED, CAMPAIGN-RELATED, OR PLATFORM-RELATED CONTENT WILL BE ACCURATE, UNIQUE, NON-INFRINGING, COMPLIANT, OR SUITABLE FOR YOUR PURPOSES.

13. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL GAMEGEARS, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, PARTNERS, CHARACTERS, LICENSORS, TALENT, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, SPECIAL, EXEMPLARY, INCIDENTAL, OR PUNITIVE DAMAGES, LOST PROFITS, LOST REVENUE, LOSS OF DATA, LOSS OF GOODWILL, PLATFORM ACTIONS, ACCOUNT REMOVALS, REPUTATIONAL HARM, BUSINESS INTERRUPTION, FAILURE TO ACHIEVE MARKETING RESULTS, OR INABILITY TO DELETE COPIES FROM THIRD-PARTY PLATFORMS, SEARCH ENGINES, CACHES, SCREENSHOTS, REPOSTS, OR ARCHIVES ARISING OUT OF OR RELATED TO THE PROJECT, A CAMPAIGN, A PROPOSAL, A MANAGED ACCOUNT, A DIGITAL DOUBLE, OR THESE TERMS.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS, THE PROJECT, THE SERVICES, ANY CAMPAIGN, ANY PROPOSAL, ANY DIGITAL DOUBLE, OR ANY MANAGED ACCOUNT WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE RELEVANT CAMPAIGN OR SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IF YOU HAVE NOT PAID ANY AMOUNTS TO US, OUR AGGREGATE LIABILITY WILL NOT EXCEED EUR 100.

Some jurisdictions do not allow certain limitations; in such cases, liability will be limited to the fullest extent permitted by law. Nothing in these Terms excludes liability that cannot be excluded under mandatory law.

14. Disputes and governing law

14.1 Governing law

These Terms, and any disputes or non-contractual obligations arising out of or relating to them, the Project, the Services, any campaign, any Proposal, any managed account, or any digital double, shall be governed by and construed in accordance with the laws of the Republic of Cyprus, without regard to conflict-of-law principles.

14.2 Venue

Subject to mandatory rights that cannot be excluded, any claims or disputes must be brought exclusively in the competent courts of the Republic of Cyprus, and you consent to personal jurisdiction in those courts. We reserve the right to seek injunctive or equitable relief in any court of competent jurisdiction to protect our intellectual property, confidential information, trade secrets, platform accounts, character assets, talent rights, or other interests.

14.3 Mandatory consumer rights

Nothing in these Terms limits mandatory consumer protection rules, data protection rights, or jurisdictional rights that cannot be excluded under applicable law. If you are a consumer despite the business-focused nature of the Project, mandatory rights in your jurisdiction may apply.

15. Miscellaneous

15.1 Severability

If any provision of these Terms is deemed unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed from the Terms to the minimum extent necessary, and the remaining provisions shall remain valid and enforceable.

15.2 No waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of future enforcement of that right or provision.

15.3 Force majeure

GAMEGEARS shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including acts of God, natural disasters, war, terrorism, riots, embargoes, sanctions changes, platform outages, platform moderation, government action, labor disputes, internet failures, cyber incidents, service-provider failures, model-provider failures, payment-provider failures, or other force majeure events.

15.4 Entire agreement

These Terms, together with our Privacy Policy, Cookie Policy, any accepted Proposal, and any other policies, guidelines, rules, or additional terms presented in connection with the Project, constitute the entire agreement between you and GAMEGEARS regarding the relevant Project, Service, campaign, or Proposal, and supersede any prior or contemporaneous understandings on the same subject matter.

15.5 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign or transfer these Terms in connection with corporate reorganization, merger, acquisition, sale of assets, financing, operation of the Project, or by operation of law.

15.6 Language

In the event of any discrepancy between non-English translations of these Terms and the English version, the English text shall prevail.

Contact us

If you have any questions, concerns, notices, requests, complaints, security reports, copyright complaints, abuse reports, or other communications regarding these Terms, the Project, the Services, or our data processing practices, please contact us at:

GAMEGEARS LTD
Address: 3101, Cyprus, Limassol, 55 Griva Digeni
Email: support@cifratar.ai

These Terms are written in English. In the event of any discrepancy between the English version and any translation, the English version shall prevail.

Faithfully yours,
GAMEGEARS LTD

Related documents: Privacy Policy · Cookie Policy